DRAFT — Pending UK legal review. This page is a placeholder and is not yet enforceable.
Returns Policy
Draft UK returns information for ZGAR UK. Final wording is pending legal review.
Your statutory rights
Draft: nothing on this page is intended to limit rights you have under applicable UK consumer law.
TODO:legal — Confirm how UK cancellation and return rights apply to nicotine and sealed-product categories.
Return eligibility
Draft: return eligibility depends on product type, condition, and whether the product has been opened or used.
TODO:legal — Confirm hygiene/regulatory exclusions and the final eligibility wording.
How to request a return
Draft: contact support before returning an item so the return can be authorised and tracked.
TODO:legal/operations — Confirm the return authorisation process, address, and timelines.
Refunds
Draft: approved refunds are returned to the original payment method where possible.
TODO:legal/operations — Confirm refund timing and any deductions permitted by law.

Are you 18 or over?
ZGAR UK sells nicotine products for adult smokers only. You must be 18 or over to enter this site.
By entering you confirm you are at least 18 years old and that it is legal for you to purchase nicotine products in your jurisdiction.
